We at Peter's hope you are happy with your purchase, however, if there is something wrong please contact us here. If you would like to initiate a return with us, then we can arrange this for you. Our standard returns window is 28 days from the date of purchase.
We do ask that if you wish to return any items to us that they are in the following condition:
|Shoes||Shoes must not have been worn outside for a return to be accepted. If the shoes are found to have wear on the soles, they will be returned to you and the refund cancelled. If the shoes are faulty then we will happily exchange or refund you providing the shoes are returned first.|
|Coats and Bags||Coats and bags should retain the original tags for a return to be accepted. If the tags are missing or any wear is found, they will be returned to you and the refund cancelled. If the items are faulty or imperfect we would be happy to exchange or offer a discount per your preference.|
|Accessories and Consumables||All accessories and consumables including but not limited to: Polishes, Waxes, Creams, Brushes, Laces, Insoles are non returnable. On the rare occasion that the item arrives damaged or unfit for use, we will offer you a full refund or send a replacement out to you.|